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 Here's a ray of sunshine for beleaguered facilities that feel like they just can't make anybody happy. According to a the 2009 National Survey of Consumer and Workforce Satisfaction in Nursing Homes, 85 percent of residents and families and 68 percent of staff members would recommend their facilities to someone else.
The survey noted that consumer and employee satisfaction began to rise in 2005 and has been stable since 2008.
Other key findings of the survey, performed by My InnerView:
- Consumers and staff in pay-for-performance states are more likely to recommend their facilities.
- The most consistent predictors of consumer recommendations are the employee/resident relationship and the care and services provided by the employee.
- Competent and caring staff is a consistent predictor of resident and family recommendation.
To download the survey results, click here. To view our blog post on the results, click here.
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 ProMed is always looking for new ways to help you offset the day-to-day stresses associated with operating an assisted living facility. We believe that Solutions for Better Aging could benefit both your residents and your bottom line.
Solutions for Better Aging sells, invoices and ships products, including incontinence supplies, nutritional beverages and assistive items, directly to private-pay residents, saving residents and their families both time and money. This may create an additional revenue source that helps to offset facility costs associated with product use, such as disposal of incontinence management products, while standardizing the products used within your facility with proven products used every day throughout the industry.
To learn more about Solutions for Better Aging, contact Doug Hennig at (608) 216-9213 or e-mail Judy Martinson at jmartinson@agenet.com.
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Your residents and their needs are changing – are you ready? As acuity levels become more complex, it's crucial to have the latest technology to accurately assess your residents' conditions.
ProMed's Clinical & Diagnostic Equipment category includes products designed to assist you in the following areas:
1. Blood Pressure Monitoring
2. Ear, Nose & Throat Assessment
3. Resident Monitoring
4. Emergency Preparedness
5. Resident Scales
6. Examination Equipment & Supplies
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If you're a registered user on promedsupply.com, you can view items in this category by clicking on Online Catalog and then selecting Clinical & Diagnostic Equipment. If you're not registered on the site yet, your ProMed Customer Care Professional will be happy to get you set up.
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